Access Healthcare’s Prabhakar Munuswamy Recognized as Technology Led Business Transformation Leader by CSI

CSI - Technology Enabled Transformation Leader Award

India’s premier body for computer professionals, Computer Society of India has recognized Access Healthcare’s Vice President for Applications Services and Innovation, Prabhakar Munuswamy, as the “Technology Led Business Transformation Leader” for 2018 at the IT Innovation and Excellence Awards 2018 conference by CSI Mumbai Chapter.

Earlier in the week, Access Healthcare was featured as one amongst the Top 25 Most Innovative Companies in India by CII. These recognitions for the company’s integration business process management suite and first-of-its-kind automation platform, echo, are a testimony to Access Healthcare’s focus on making a true impact to the customer’s business by applying technology.

With nearly two decades of experience in applications development, Prabhakar receives the recognition for his focus on transforming business processes by applying technology. echo, perhaps the BPO industry’s first service provider built end-to-end cognitive robotic process automation tool comes with an array of pre-built automation solutions for the healthcare revenue cycle business processes. He is also driving the transformation of arc.in, Access Healthcare’s proprietary business process management suite that automates the entire set of people, operations, and client engagement processes, enabling the company to create strong market differentiation for the services it provides.

“I thank CSI for choosing me for the award, which is a major recognition for the whole team engaged on developing echo, an end-to-end automation platform. It’s been quite a fascinating and challenging journey for us”, says Prabhakar. “Through this product, we are able to inject automation, machine learning, and AI capabilities into each of our business processes, enabling our operations teams to reduce human effort as they focus on delivering better revenue cycle KPIs to our customers”.

CSI Panel discussion

Now in its third year, the IT Innovation & Excellence Awards by CSI Mumbai Chapter recognize the very best in the area of cognitive technology and allied IT Industry including IoT, RPA, innovative use of bots, robotics, innovative applications of cognitive application combine vision technology (including AR / VR), advanced AI applications, analytics, and machine learning, blockchain. The award recipients were honored and awarded at Welingkar Auditorium, Matunga, Mumbai on December 7, 2018.  Prabhakar also participated in a Panel discussion on Robotic Automation with Mr. Uday Sanghani, Executive Director, E&Y Global as the moderator, and Mr. Samir Khare, Group Chief Information & Digital Officer, FMB Capital Holdings plc, Mr. Harnath Babu, CIO, KPMG in India, Mr. Shantilal Nakrani - AVP - Robotics Process Automation, Datamatics Global Services Ltd and Mr. Sumit Malhotra, VP – IT, Times Internet as co-panelists.

About Computer Society of India

Computer Society of India (CSI) is the first and largest body of computer professionals in India. It was started on 6 March 1965 by a few computer professionals and has now grown to be the national body representing computer professionals.