Access Healthcare, a major in the Revenue Cycle Management (RCM) space is accelerating its hiring pace, with plans to add 1,000 people in the next two months. This is part of an aggressive ramping up strategy for the business process outsourcing and application service provider, which has 12 global delivery centres in the US, India and Philippines.
“The key processes where we are ramping up include medical coding, clinical and non-clinical documentation services, accounts receivables call centre services,” says Vardhman Jain, VC, Access Healthcare. He adds that the company, which is looking at crossing $100 to 150 million by December, had made significant investments in developing its automation platform which would be launched within a couple of months.
Launching healthcare focused - AI based automation platform
“The platform, the first-of-its-kind in the industry, leverages market leading technologies for RPA, machine learning, artificial intelligence, and industry specific frameworks such as medical language dictionaries. We have already implemented these in the organisation and found the process automation technologies have been successful in automating close to 600 FTEs equivalent of work,” Jain elaborates.