Client Partner - Accounts Receivable
(AR Caller - Call Center)

Client+Partner+Accounts+Receivable+Jobs+Chennai

Give wings to your career as a AR caller by joining our accounts receivable team. As a Client Partner for account receivables, you will be responsible for making calls to insurance companies to follow-up on pending claims. We are looking for people with excellent spoken English skills, preferably with experience in account receivables,and denial management processes.

Review the job description below and apply online below:

Job Location: Chennai, India

Job Description

  • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference

  • Record after-call actions and perform post call analysis for the claim follow-up

  • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call

  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

Job REQUIREMENTs

To be considered for this position, applicants need to meet the following qualification criteria:

  • 1-4 Years experience in accounts receivable follow-up / denial management for US healthcare customers

  • Fluent verbal communication abilities / call center expertise

  • Knowledge on Denials management and A/R fundamentals will be preferred

  • Willingness to work continuously in night shifts

  • Basic working knowledge of computers.

  • Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Access Healthcare will provide training on the client's medical billing software as part of the training.

  • Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus

  • We are also hiring fresh graduates as Assistant Client Partners

Grow your career with access healthcare!

More Ways to Apply

 Call us at:  +91-91762-77733

Call us at: +91-91762-77733


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