Senior Client Partner - Soft Skill Trainer, Organizational Development


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Soft skills have always been important in business but in the last few years, it’s become clear just how much more important they have become to the changing needs of the workplace. Employees today at all levels are required to do more with less than they were even ten years ago. Many professional reports project that there is a gap between the knowledge, skill & abilities the modern employee require vs. possesses.

Start your career as a Soft Skills Trainer with Access Healthcare’s Talent Development team.  We are always interested in talking to inspired, talented, and motivated people. Many opportunities are available to join our vibrant culture. Review and apply online below:

Job Location: Chennai, India


The soft skill trainer will be responsible to facilitate the LEAP 100 program, an in-house soft skill development program for the client partners in the organization. LEAP stands for Learn, Engage, Apply & Perform. The topics covered under the program are: Effective Business Communication, Email Writing Skills, Workplace Etiquette, Time Management, Customer Orientation, Team Work, Listening Skills. The role of the trainer will be deliver experiential training sessions, promote talent development initiatives, and improve the skills of the employees across the organization.

  • Develop the LEAP 100 training program by coordinating with various teams and scheduling training sessions without disrupting business-as-usual

  • Administer training programs by maintaining attendance records, evaluate the outcome, and maintain the records of trainees’ improvement and achievements

  • Communicate and collaborate with various operational and functional leaders in order to ensure quality, timelines, employee engagement and customer satisfaction for all content creation deliverables

  • Responsible to maintain/ share reports on training & coaching

  • Use experiential / scenario based / activity driven learning methodologies for effective training deliver


To be considered for this position, applicants need to meet the following qualification criteria:

  • Hands-on experience as a trainer with the ability to deliver training sessions

  • Ability to update existing training materials

  • Experience in learning management systems and other relevant tools

  • Should possess excellent communication skills, listening skills, team coordination and management skills, and time management skills

  • Strict adherence to organizational policies, objectives, and goals

  • Understanding of company’s core business and soft skills requirements across the projects

  • Analytical and inquisitive, with excellent attention to detail

  • Excellent verbal and assertive communication, and negotiating skills

  • Proficient in Microsoft Office suite, and learning software


  • 2-3 years of experience in delivering training and administering training programs.

  • Graduation / post-graduation with relevant IT background

  • Certified Trainer preferred

  • Any Bachelor’s degree, preferably in English Literature and Communications

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