Hiring over 1,000 AR Callers (Voice Process) in Chennai - Fresh Graduates and Professionals with Experience

Hiring_1000_Voice_Process_AR_Chennai

Access Healthcare is looking to hire over 1,000 AR Callers to join our team. Take your career growth on a fast track path.

  • Fresh graduates and experienced professionals can attend

  • Free Pick up and drop facility provided for Night Shift

You can walk-in to our Chennai facility to attend interviews.

Walk-in details:

Date: March 19th – May 31st, 2019 (except Sundays)
Time: 10.30 AM to 4.00 PM

Call us at  +91-91762-77733

Send your resume to careers@accesshealthcare.com

GROW YOUR CAREER WITH ACCESS HEALTHCARE

Know a friend who would like to work for us? Click here and refer them to us. Please note that you will need to  connect your Facebook account to refer. You can earn up to Rs. 15,000 for every successful referral.

JOB DESCRIPTION

  • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference

  • Record after-call actions and perform post call analysis for the claim follow-up

  • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call

  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

JOB REQUIREMENTS

To be considered for this position, applicants need to meet the following qualification criteria:

  • Experience of up to 4 years in accounts receivable follow-up/denial management for US healthcare customers is an advantage

  • Fluent verbal communication ability is essential. Call center expertise is considered valuable.

  • Knowledge on Denials management and A/R fundamentals will be preferred.

  • Willingness to work continuously in night shifts

  • Basic working knowledge of computers.

  • Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Access Healthcare will provide training on the client's medical billing software as part of the training.

  • Freshers who are graduates in non-engineering streams are also welcome to attend