Walk-in Drive for Experienced AR Callers in Chennai

Job fair_chennai_AR_BPO_Call_Center

Access Healthcare is looking to hire AR Callers to join our team. Take your career growth on a fast track path. Experienced professionals only.

You can walk into our Chennai facility to attend interviews for AR Callers.

Walk-in details:

Monday to Friday | 5.00 PM to 8.30 PM
Saturday | 4.00 PM to 7.00 PM

Drive closes on Tuesday, 2 July , 2019

Call us:

Send your resume to careers@accesshealthcare.com



  • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference

  • Record after-call actions and perform post call analysis for the claim follow-up

  • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call

  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments


To be considered for this position, applicants need to meet the following qualification criteria:

  • 1-4 Years experience in accounts receivable follow-up / denial management for US healthcare customers

  • Fluent verbal communication abilities / call center expertise

  • Knowledge on Denials management and A/R fundamentals will be preferred

  • Willingness to work continuously in night shifts

  • Basic working knowledge of computers.

  • Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Access Healthcare will provide training on the client's medical billing software as part of the training.

  • Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus