Access Healthcare is looking to hire freshers for voice process (AR Calling) to join our Chennai office. Take your career growth on a fast track path.
Fresh graduates (arts/science degree or diploma holders with no current arrears) are eligible to apply
Candidates with arrears will be considered only if they have BPO experience
BE/BTech/MBA/MCA graduates will be considered only if they have BPO experience. Freshers in this category will not be considered.
JOB LOCATION: CHENNAI, INDIA
Date & Time:
Monday to Friday | 2.00 PM to 6.00 PM
Saturday | 3.00 PM to 6.00 PM
No interview on Sundays
Carry your resume, Aadhaar card and two passport size photographs. All rounds of the interview will be completed on the same day.
Access Healthcare Services,
A-9, 1st Main Road, Ambattur, Chennai -600058.
You can send your resume to email@example.com
Call us on:+91-91762-77733
GROW YOUR CAREER WITH ACCESS HEALTHCARE
Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
Record after-call actions and perform post call analysis for the claim follow-up
Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
To be considered for this position, applicants need to meet the following qualification criteria:
Fluent verbal communication abilities
Willingness to work continuously in night shifts
6.30 PM to 3.30 AM or 5.30 PM to 2.30 AM based on requirement
Free pick up and drop facility will be provided
Basic working knowledge of computers is essential
Access Healthcare will provide training on the client-specific software packages