White Papers on Revenue Cycle Services and Process Automation

All our latest Thinking on medical billing, medical Coding, Accounts Receivable and  denial management Processes, Robotic process automation, Artificial intelligence, machine learning and more..

The business of healthcare is changing and you need a partner that takes your business forward.  Find Insights and perspectives on the latest trends in healthcare revenue cycle

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Top Revenue Cycle Trends 2019

With the insights gleaned from our experience throughout 2018 - from the shift to value-based careers, to increased patient responsibility, to increased mergers and acquisitions, to artificial intelligence – these trends will continue to rule and evolve as we move into 2019 too. Alongside, there will be many other trends that would make headway in 2019 marking a remarkable year for the revenue cycle industry.

In this whitepaper, we bring to you top 12 revenue cycle trends that everyone should watch for in 2019.

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Automating the Revenue Cycle: 10 things to consider before you invest in process automation

While revenue cycle industry strives to adopt automation as an integral part of the business processes, moving from single process to the entire gamut of processes, healthcare business should recognize that it's more about achieving business outcomes and less about applying technology.

In this white paper, we discuss several elements to be considered while embarking on an endeavor to automate revenue cycle processes.

AAPC publishes Part 2 of the article on Emergency Coding Best Practices

AAPC has published the second part of the two-part series article, “Two More Best Practices to Improve Emergency coding”, written by Gayathri, Director of Coding, in the July-2018 edition of its Healthcare Business Monthly Magazine.


AAPC's Healthcare Business Monthly Magazine publishes article on Emergency Coding Best Practices 

The American Academy of Professional Coders (AAPC) has published an article written by Access HealthcareGayathri Natarajan, CPC, COC, Director of Coding in the June-2018 edition of its Healthcare Business Monthly Magazine. The article titled, “Two Best Practices to Improve Emergency Coding*” is the first part of a two-part series and focuses on:

  1. Educated coders and providers are crucial to claim success

  2. Educate Coders on how to select ED service levels



Healthcare business operations are mission critical. With the magnitude of natural disasters and man-made disruptions increasing each year, healthcare service providers, hospital, and healthcare CIOs, CTOs, technology and operations staff need to work together to develop business continuity plans and recovery processes. These unfortunate events - which can be caused by a security breach, a virus, political events, or a natural disaster - can happen quickly and unexpectedly and lead to significant loss of revenue, productivity and important patient data. 

In this white paper, we look at the importance of disaster recovery process and share our learning in recovering from a major disaster, an unprecedented cyclonic storm, in 2016.

Medical Coding Best Practices for Emergency Departments

Medical Coding Best Practices for Emergency Departments

Delivering quality care, while ensuring effective clinical documentation and compliant medical coding is even more challenging in emergency departments, which are fast-paced environments spread across multiple specialties presenting unique medical coding and billing challenges. Alongside knowledgeable clinical staff, specialized medical coders and billers with the requisite experience and strong analytical skills are required to obtain necessary reimbursements.  

In this paper, we share our perspectives on the unique medical coding and billing challenges  posed by emergency departments and the coding best practices to ensure optimal reimbursements.

Top Healthcare & Revenue cycle services Trends to watch for in 2018

2017 required healthcare organizations to respond to several new challenges – political change, growing role of technology, shift to value-based care and the increasing role of information security. While we anticipate that these issues will continue to influence through 2018, we will also see new challenges. The blurring lines between providers and payers, a refocusing on care (and more so on the patient), and a changing policy environment will occupy the centre stage for 2018.

9 things to look for in a Revenue Cycle Outsourcing provider

Healthcare providers face a daunting challenge of reduced reimbursement rates and an increased rate of denials. Identification and management of denials and underpayments is a significant challenge for many providers today. It is important to identify a vendor that can improve efficiency and effectiveness as well as the bottom line. As revenue cycle management becomes more challenging by the day, there are several strategies that healthcare CFOs and administrators can adopt.

How not to lose money when you migrate to a new revenue cycle system

System transitions are one of the most significant causes of lost revenue in healthcare revenue cycle  management.  In this paper, we examine the key challenges of  transitioning to new revenue cycle platforms, and  share some of the best practices from our experience. 

Scaling up Revenue cycle Services Operations- Lessons from our Experience

Faced with the daunting task of deploying over 1,000 people with healthcare industry knowledge and experience, Access Healthcare’s recruitment, training, and operations team had to think differently. The team had to react fast and develop multi-pronged approach including leadership participation in the hiring program, utilization of automation tools for hiring, selection and training, creating a lucrative referral program, and strong brand messages. We bring you lessons from our experience of building a 1,000 people operations in less than two months in a completely new city.