EXECUTIVE SUMMARY
Every business process in the healthcare revenue cycle chain – from medical billing and coding to accounts receivables - presents process automation opportunities. For Healthcare providers to keep their costs-to-collect low, they must move from high-touch manual processes to digital operations by leveraging new-generation robotic process automation capabilities.
As revenue cycle processes need to be addressed in an integrated manner rather than at an individual process level, there is a need to move to an automation platform that improves productivity and overall business outcomes.
The Challenges
With the growing automation needs of our customers and the organization, Access Healthcare wanted an integrated and intelligent platform to support a comprehensive array of bots.
Every new process-specific bot follows the entire life-cycle - from development to deployment, which is time and effort intensive.
Multiple bots (process-specific), but not working in unison
Lack of scalability and flexibility to meet future requirements
The Solution
echobot includes an extensive array of micro-bots to enable automation of the entire process cycle
Subject Matter Experts (not IT team members) can configure these bots to work effectively
A feature-rich design studio (single view) provides quick access to variables, arguments, and import facility
Concurrently running bots – 100s of bots running on one machine – gives you significant infrastructure cost savings.
A comprehensive deployment framework including opportunity, rapid configuration by SMEs, deployment, and development
The Results
Quick configuration by utilizing a rich library of pre-built automation bots
Ease of designing new process scenarios for automation using the design studio
A comprehensive monitoring solution that enables active management of bots, with built-in alerts
Tight coupling with underlying workflow and knowledge management systems to improve monitoring of quality while ensuring process effectiveness
Looking to leverage RPA capabilities for your revenue cycle? Contact us at info@accesshealthcare.com