Robotic Process Automation utilizes powerful scripts to automate high-volume, repeatable manual tasks. RPA can help reduce manual effort dramatically by automating process steps or entire processes. Some applications include screen-scraping from the web or green-screen applications, enterprise-level document OCR and data capture, pre-filling forms with information from different applications, categorizing work queues to route work to the right specialists, enterprise-wide reporting automation, and more.
Dealing with Bot Obsolescence
Bot obsolescence is a real problem. Changes in the underlying environment can lead to broken bots that require IT to reconfigure or change the bot. Meanwhile, you have a huge backlog volume building up, which can have a massive impact on your organization's financial health. Let us remember that DevOps (non-technical) resources are now implementing bots. The onus of infusing modularity, scalability, design studios, information security, compliance elements is in the hands of the innovation team.
With enterprises adopting Robotic process automation at a dramatic pace, broken bots can completely ruin a business function's performance. So, on one side, there is the issue of bots losing relevance due to changing business process rules; on the other side, there are constantly evolving automation frameworks that automation engineers can use to reduce human work efforts.
Innovation team members must contend with the issue of designing bots for scale and change. Therefore, they need to develop tools for monitoring, alerting, and manage the change process quickly. In addition, bot control centers must be able to provide insights into the efficacy of bots. When analyzed by technology and process experts, such trend data of bot failures can help identify issues and address bot obsolescence. However, RPA solution designers must design automation solutions such that it allows them to make quick changes to bot configuration get better yield, and not cause any issues due to broken bots.
echo's Microbots and Microservices: Future-Proof Your Automation Investments
The key to improving efficiency and managing change
Improving yield from automation investments. Microbots and Microservices help echo automation engineers focus on improving the bot's efficacy and continually improving the outcome.
Change Management. When automation processes break, echo bot designers focus on changing just the micro-bot or the micro-service to help the processes address the underlying process change. Be it an API change, a UI change, or an underlying business rule change. Echo can adapt to the change without breaking processes quickly. In addition, our automation team monitors the control tower to check for bot failures and configures.
Future-Proofing echo. The underlying frameworks such as .Net framework, Sikuli, Machine Learning framework- Weka, Microsoft workflow foundation, Unified Medical Language System, other NLPs, etc., are all changing dramatically. Further, new technologies are coming in each day. Be it AI-based chat and Voice Bots, or major upgrades, or completely new automation, AI, or Machine learning framework, echo is designed to absorb these changes quickly. This agility comes from the Microservices based architecture that enables echo to leverage technology enhancements and future-proof your automation solution.
To learn more about echo and how the solution can future-proof your automation solutions at a fraction of the costs of competing automation solutions, contact us today.