Case Studies - Revenue Cycle Transformation
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Discover how Access Healthcare helped a leading RCM firm scale efficiently over seven years—reducing costs, enhancing performance, and building trust.
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Discover how Access Healthcare helped a major Texas health system reduce denial rates from 20% to 11% and recover $5.2M in collections through data-driven denial management and RCM transformation.
Discover how a large healthcare group eliminated payment posting backlogs, corrected A/R variances, and improved revenue accuracy within 60 days—restoring financial clarity with Access Healthcare's expert support.
Discover how Homecare Homebase (HCHB) partnered with Access Healthcare to scale its revenue cycle operations, ensuring seamless growth, operational resilience, and enhanced service delivery. Learn how strategic collaboration and innovation helped HCHB maintain its 50% year-over-year growth in the home-based care industry.
Discover how Homecare Homebase (HCHB) partnered with Access Healthcare to scale its revenue cycle operations, ensuring seamless growth, operational resilience, and enhanced service delivery. Learn how strategic collaboration and innovation helped HCHB maintain its 50% year-over-year growth in the home-based care industry.
How Access Healthcare provided tech-driven processes, a governance structure, and knowledge management strategies to achieve results
How Access Healthcare’s strategic approach to hiring, training, and technology boosted satisfaction scores by 11%
Exact Sciences Corp., a prominent molecular diagnostics company known for its revolutionary product, Cologuard, sought to streamline its order entry process to enhance efficiency and reduce operational backlogs. Access Healthcare was chosen to implement a robust order entry system, aligning with Exact Sciences’ vision of delivering seamless and timely patient care
How Access Healthcare partnered to implement new process and help manage the system’s exponential growth.
How Access Healthcare reduced A/R days and increased collections and revenue to improve financial stability .
As a fast-growing national chain of oncology centers with operations in over 20 states sought to accelerate growth through acquisitions, they were looking to address significant revenue cycle denials issues even as they integrated the acquired practices.
In 2019, they turned to Access Healthcare to transform their revenue cycle operations by standardizing processes across the revenue cycle, addressing clinical denials, and improving collections. We utilized a seasoned revenue cycle team, including a strong transition team, clinical coders, denial management experts, and operations leaders to shift focus from denial management to prevention.
Our client, a prestigious academic medical system renowned for its excellence in patient care, faced a revenue cycle challenge due to growth. The system serves more than 2 million outpatient visits and manages approximately 300,000 inpatient discharges annually and is comprised of six acute care facilities, four suburban hospitals, and numerous outpatient locations.
The healthcare industry faces relentless pressure to optimize operations, cut inefficiencies, and enhance financial performance. As a result, healthcare service providers are often expected to deliver more with fewer resources, risking quality compromises and straining customer relationships. Even organizations committed to exceptional service may struggle to keep up with industry demands, making outsourcing a necessary strategy for maintaining efficiency and service excellence.
A rapidly expanding durable medical equipment (DME) billing company had ambitious plans to grow its revenue cycle management (RCM) services. However, their in-house team and manual processes were increasingly strained, creating operational inefficiencies that began to impact scalability and profitability.
To support their aggressive growth goals, the company chose Access Healthcare as a strategic partner—drawn in by our deep expertise in DME billing, scalable workforce model, and advanced workflow technology. With more than 12 years of experience in the space, Access Healthcare offered the right combination of industry knowledge and operational flexibility to accelerate their expansion.
Outsourcing medical coding has become a common practice among healthcare providers and medical billing companies. The ability to scale effectively, provide a highly educated workforce and a dedicated team of coders has led to cost savings and more efficient processes. However, many companies still struggle with finding the right, trusted partner for this critical discipline of revenue cycle management.
Charge backlogs are a persistent challenge in the revenue cycle, creating ripple effects across financial operations. Delayed claims lead to delayed reimbursements, inaccurate revenue reports, and potential denials due to missed filing deadlines. For medical billing companies, these issues can jeopardize the financial stability of their physician clients.
A growing regional billing company faced a critical challenge. Despite ambitious goals to acquire new provider clients, the company struggled to manage its existing book of business. Their A/R backlog continued to grow, and their outdated processes were no longer effective in keeping up with revenue cycle demands. Without a fundamental shift in strategy, they risked not only losing financial momentum but also damaging their industry reputation and limiting their ability to scale.
An electronic health record (EHR) and practice management company for ambulatory care providers sustained significant revenue loss due to workflow inefficiencies stemming from its previous partner. As the software provider sought to rebuild its value proposition, improving customer satisfaction became a top priority.
The company’s leadership turned to Access Healthcare to resolve these revenue cycle management (RCM)challenges, optimize its revenue cycle, and ensure that financial performance aligned with its long-term business goals.
See how Access Healthcare combined autonomous coding technology with human expertise to improve throughput 50% and reduce coding denials 82%.