Optimize Patient Engagement

With the help of Access Healthcare’s streamlined conversion strategy, you can improve patient outcomes with a coordinated human touch and get the most out of your marketing efforts.

Access Healthcare’s Engagement line supports a brand unification and growth strategy that can navigate all patient calls from both digital and direct channels to one centralized access center, by providing the ability to attribute all calls that come from marketing and awareness efforts. Access Healthcare helps health systems develop insights into patient needs, how they access the system, and the smartest way to utilize marketing dollars.

We also support re-engagement efforts with patients who haven’t completed their interactions to ensure no one falls through the cracks. With a dedicated team of Patient Access Coordinators ready to answer your calls, you can capture and follow up on 100% of leads— and gain insights to improve overall outcomes.

 

47%

Inbound calls convert to appointments 47% more than those who submit a webform

 

100%

of all qualified leads receive engagement from our coordinator team

 

20%+

of all interactions result in a scheduled appointment or an event registration


A streamlined conversion strategy to drive your marketing efforts

  • Standard Scheduling

  • Education, Information, and Literature Requests

  • Event Registration, Confirmation & Reminders

  • Patient Registration & Insurance Verification

  • Appointment Reminders and Rebooking

  • Marketing Campaign Support

 

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