• Overview

• Access & Scheduling

  • Improve Access

  • Unified Front Door

  • Appointment Scheduling

  • Appointment Reminders

• Engagement & Experience

  • Improve Patient Satisfaction

  • Reduce Practice Noise

• Operational Performance & Contact Center

  • Healthcare Call Center Services

  • First Call Resolution

  • Stabilize Hold Times

  • Effortless Scalability

• Outcome-Focused Services

  • Minimize No-Shows

  • Referral Coordination

• Support & Customization

  • Staffing Support

  • Custom Outsourced Services

• Solutions

  • Patient Access Solutions

  • Patient Engagement

  • Patient Activation

  • AI Automation

  • Quick Start Outreach

Improve patient outcomes

With the help of a dedicated team of Patient Access Coordinators, you can close the gaps in care and improve ongoing health management resulting in better overall patient outcomes.

Access Healthcare offers proactive outreach to populations of patients who are due for care or who have recently interacted with your health system. With our multi-channel approach, we help to close gaps in care and optimize outreach by utilizing technology to reach a broader population. This improves patient outcomes while preserving nursing resources for a more personalized touch for higher-risk patient populations. By regularly engaging with individual patient populations, you can gain insight into response patterns, improving activation efforts, and appointment volumes.

17% conversion

A comprehensive engagement partner drives growth. Our patient activation campaigns average a conversion rate
of 17% of outbound outreach compared to the industry standard of 3%. Learn more about how a comprehensive engagement partnership with Access Healthcare can help you better serve your patient population and meet your
full market potential.

Employ Access Healthcare's patient activation campaigns for a variety of needs:

• Preventive care, chronic disease, and specialty services

• Re-engagement of lapsed patients

• Patient registration & insurance verification

• Welcome outreach to new patient populations

• Standard scheduling

• Education, information, and literature requests

FEW OF OUR CASE STUDIES