A better patient experience is possible
Patient Access is the critical first touch that can set the tone for the rest of the patient journey.
Access Healthcare’s Patient Access solution offers a one-touch approach to patient needs, improving operational efficiency and the patient experience while increasing scheduling volumes.
Our Patient Access solution supports your team by assisting in the management of call volume, lessening the burden on internal resources, and allowing for better focus on the core services they provide to your patients. We deliver a coordinated and consistent experience for any practice needing a more unified “front door” by performing services like scheduling and ancillary call management.
96%+
Appointments booked out of total general calls handled
28%
Appointments booked out of total general calls handled
11%
Average reduction in network traffic from reduced callbacks
Foundational needs combined with best in class service
Standard Scheduling
Provider and Member Inquiries
Appointment Reminders and Rebooking
Insurance Verification, Plan, or Benefit Changes
Education, Information, and Literature Requests
Medication Refills and Pharmacy Assistance
Request for Services
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