Appointment Reminders Programs

With the right combination of people and technology, Access Healthcare delivers custom engagement solutions that mirror care culture and function as an extension of your team.


Reduce Revenue Loss

When research indicates that a third of patients won’t follow up on referral recommendations, and the average no-show rate for appointments is nearly 20%, it’s clear patients need help staying engaged with their care. That’s why Access Healthcare’s patient access solution comes with a proven reminder program to help improve the efficiency of your practice. Our robust reminder program not only minimizes no-show rates, which has a positive impact on revenue, but it also ensures timely care that improves patient outcomes.

The Access Healthcare Difference

We support our healthcare partners by assisting in the management of call volumes through a combination of people and technology. Unlike a traditional call center model, our people-first strategy is built around dedicated teams of Patient Access Coordinators (PACs) that provide a coordinated and consistent experience to patients. Acting as an extension of your internal team, Access Healthcare’s PACs lighten the administrative load and enhances your ability to provide core services to patients—while boosting scheduling volumes and positioning your organization for growth.

 

Access Healthcare's Reminders Program

  • Utilizes Omnichannel Communication

  • Lowers no-show rates

  • Improves the on-site Patient Experience by freeing your PSRs

  • Promotes better patient outcomes

  • Enables scalable growth through operational efficiency

  • Is a complimentary part of any Access Healthcare solution

 

Learn more about Access Healthcare’s patient access and engagement services.