Custom Outsourced Services
By combining skilled patient access professionals with powerful technology, Access Healthcare builds engagement solutions that reflect your organization’s values and operate as a seamless extension of your team.
One-of-a-kind Service Solutions
In today’s competitive health market, any advantage can be critical. Patient Access functions as a health system’s front door –scheduling, centralized management of important data, care questions, outbound communications, and prescription refills among many other things, that facilitate the patient journey. This positions call management an important part of the revenue cycle, ensuring a steady flow of patients means business continuity. Considering staffing and budgetary challenges health systems are facing, it’s not surprising that many are looking to outsource their call center operations.
The Access Healthcare Difference
But trusting a third-party service provider with your patients can be difficult. That’s why Access Healthcare positions itself as more than a contact center, we offer a comprehensive engagement partnership. From our proprietary discovery process that investigates the preferences and unique needs of your organization to the development and training of dedicated Patient Access Coordinators who can represent your brand while extending the values of care culture to patient interactions over the phone.
Benefits of Custom Outsourcing
Advanced Technology & Infrastructure
Accountability to service
Proactive outreach
Ability to drive growth
Freed internal resources
Consistent performance
Centralized call management
Resource management