Appointment Scheduling
With the right combination of people and technology, Access Healthcare delivers custom engagement solutions that mirror care culture and function as an extension of your team.
Maximize Volumes, Drive Revenue
Scheduling is an essential part of patient access, affecting every part of operations from care to revenue. At Access Healthcare we understand the positive impact that a well-managed scheduling workflow can have. This is why we position ourselves as a comprehensive engagement partner, different than traditional contact center models, developing customized solutions to create a coordinated and consistent experience for more effective access processes and a unified “front door.”
The Access Healthcare Difference
We offer fully customized solutions designed to fit into your existing processes, improve the patient experience, and evolve with the needs of your practice and patient community—all while extending care culture over the phone to ensure patient loyalty and retention. By building a dedicated team of patient Access Coordinators (PACS) Access Healthcare can help streamline scheduling processes, from creating new appointments and coordinating follow-ups to sending reminders, for the benefit of your practice and patients.
A Customized Scheduling Engine...
Consultative expertise offering operational assessments & workflow design
Extended hours with the option for after-hours or 24-hour service
Modern engagement technologies and telephony systems
Dedicated team of Patient Access Coordinators to ensure service levels
Continuous analysis and reporting providing service insights and measurable patient satisfaction